PURCHASE WITH GUARANTEE IN DESGUACES CESAR
1. PURCHASE GUARANTEE
All our spare parts have a 1- year warranty as long as the replacements are carried out in an authorized workshop with their corresponding work invoice. If during the warranty period any fault or anomaly occurs in the functioning of the part, Desguaces Cesar SL must be notified immediatly. In the case of engines, it must be understood that it is impossible to know exactly what maintenance operations have been carried out under the conditions provided bay the manufacturer, so it is necessary to place a complete distribution kit (timing belt, tensiones, bearings, water pump, thermostat and accessories belt). Our engines are sold in most cases with the installation and the complete injection system, in this case the guarantee does not cover: the electrical installation, the injection pump, injection pump, injectors, and injector ramp as well ass the electronic parts that are assembled for the In the case of diesel engines and in the case of gasoline engines, it does not cover: the electrical installation as well as the electronic compnents of the injection and the preparation of the fuel mixture. Any unusual handling voids the warranty.
Desguaces Cesar SL. You can always opt for the repair, replacement or return of the defective material. The guarantee does not cover labor in any case.
2.1. Defective merchandise
In the event that the material arrives defective, the customer must contact DEsguaces Cesar SL to solve the problem.
If the change is due to an error on the part of the client (error when placing th order), the latter will bear the shipping costs. In the event that the error was ours, the customer would recive the requested merchandise at no additional cost. To accept a return, both the product and the packaging must be in perfect condition and with all the original content untouched. You must also include a copy of the invoice in the shipment.
3. RETURN, REFUND, CANCELLATION AND MINIMUM AGE POLICY
Returns of products will be accepted within the first 48 hours, counting from tha date of receipt of the merchandise by the client, and provided that the conditions set out on this page are met.
Returns of the following products will not be accepted:
According to Law 47/2002 on the Regulation of Retail Trade, consumables tht have been unsealed. Products that have been tested or used and can no longer be sold. Products that come with <<blister>> type packaging, the return can never be accepted once the product has been opened.
To make a return you always have to contact us to accept the return. Only previously authorized returns will be accepted.
All merchandise must be returned in its original packaging, in perfect condition and protected so that it is not recived withseals or adhesivetransport tapes. Otherwise, we reserve the right to refuse return. The transport costs originated by the return will be borne by the costumer.
You have the right to return the product within a maxium period of 7 days afterreceip. It is advisibleto previously contact DesguacesCesar S.L.
Ther return must always be made with the original packaging and by the means of transport that was received. Return costs will be borne by the customer.
You have right to cancel an order at any time before it is shipped, by contacting Desguaces Cesat S.L. by email or phobe call.
The minimum age to by products at Desguaces Cesar S.L. is 18 years old, wich wil be credited in the automated ordeningprocess.
In case of doubt, please cosult by phone 936245960 from Monday to Friday from 9 a.m. to 2 p.m., or through our contact form.